Avoid hosting with 1planhost.com
I've now had it. Sorry about the delay in posting, i've been busy with, you know, business matters. But, this last event has finally taken the cake. I received an email today from 1planhost support, where I host my website and 3 other clients that I still web design for. It stated that there was going to be
"conducting network upgrades over the weekend of August 18th, 2006. The upgrades will take place on the 19th between 10pm - 12am. There should be no more than 60-90 minutes of downtime so please bare with us during this time period. After our network upgrade you will experience a noticeable difference in connectivity speeds and reliability in the future."
Little do they know that today is AUGUST 20. And at 6:30pm soon after I received the email I checked. And, not too surprising, all my sites are down. That includes my domain email which is processed through their mail servers.
1planhost was bought a few months ago by some company that prefers to remain unknown, which should have been the forst indication things weren't going to go well. During the transition, pretty much all the hosted websites went down for at least 5 days, some for much longer. Disguised as a "server upgrade" which was supposed to greatly improve performance (I haven't noticed any improvement) it was wool over the eyes of subscribers. I let it go, thinking that the original 1planhost owners, who were great about keeping the system running, responding very quickly to issues, and the CEO replied directly on occasion. I don't think I've had a personal response to a support ticket yet under the new regime.
So, this finally breaks my back. As if I don't have other things better to do than babysit a webhost. Over the next week I'll be moving all my sites over to a new host that's been recommended and seems reliable after some email communications. Honestly, I don't know if this will be any better, but I can't be having this crap go on any longer. Also, since the transfer, my domain email has obviously been blacklisted as spam coming from the new host, so I will need to also fix that.
So, my recommendation for any of you thinking about hosting with 1planhost.com.
DON'T
They were good once, but all those people are long gone. It's worthless now. Run away.
"conducting network upgrades over the weekend of August 18th, 2006. The upgrades will take place on the 19th between 10pm - 12am. There should be no more than 60-90 minutes of downtime so please bare with us during this time period. After our network upgrade you will experience a noticeable difference in connectivity speeds and reliability in the future."
Little do they know that today is AUGUST 20. And at 6:30pm soon after I received the email I checked. And, not too surprising, all my sites are down. That includes my domain email which is processed through their mail servers.
1planhost was bought a few months ago by some company that prefers to remain unknown, which should have been the forst indication things weren't going to go well. During the transition, pretty much all the hosted websites went down for at least 5 days, some for much longer. Disguised as a "server upgrade" which was supposed to greatly improve performance (I haven't noticed any improvement) it was wool over the eyes of subscribers. I let it go, thinking that the original 1planhost owners, who were great about keeping the system running, responding very quickly to issues, and the CEO replied directly on occasion. I don't think I've had a personal response to a support ticket yet under the new regime.
So, this finally breaks my back. As if I don't have other things better to do than babysit a webhost. Over the next week I'll be moving all my sites over to a new host that's been recommended and seems reliable after some email communications. Honestly, I don't know if this will be any better, but I can't be having this crap go on any longer. Also, since the transfer, my domain email has obviously been blacklisted as spam coming from the new host, so I will need to also fix that.
So, my recommendation for any of you thinking about hosting with 1planhost.com.
DON'T
They were good once, but all those people are long gone. It's worthless now. Run away.
posted by Mike Shipman | 7:08:00 PM
1 Comments:
They are THE WORST. 1planhost phones have been down for weeks, they don't answer email, my sites are down all the time. They don't refund and don't respond to any inquiries. I think the only thing they do is take your money and keep the lights on. Run AWAY from 1planhost
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